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Technical Data Sheet · Version 1.0 · Issued 02 July 2026

Technical Data Sheet

Descaling Agent

Zenco Chemicals LtdCategory: Cleaning & Disinfection
DOC REFERENCE
Version: 1.0
Issue: 02 July 2026
Revised: 02 July 2026
CONFIDENTIAL — VIEW ONLY
1

Product Description

Descaling Agent is a specialized water treatment chemical formulated to remove mineral scale deposits from industrial equipment. It acts as an antiscalant preventing and dissolving scale buildup in reverse osmosis membranes and other water systems. The product improves water flow and extends system longevity. It is a clear to pale yellow liquid with a mildly acidic pH range of 2.8 to 3.0 and specific gravity between 1.04 and 1.08. This descaling agent is essential in industries such as water treatment, manufacturing, mining, and hospitality in Kenya, Uganda, Tanzania, Rwanda, and across East Africa. Proper handling and storage are advised due to its corrosive nature, with use of personal protective equipment recommended during handling. Zenco Systems Ltd supplies this reliable product to ensure efficient industrial operations and cost-effective maintenance in the region.
2

Chemical Composition

ComponentCAS Number% w/w
Phosphoric Acid7664-38-215-25%
Citric Acid77-92-910-20%
Chelating agents (e.g., EDTA)60-00-45-10%
Water7732-18-5balance
3

Physical & Chemical Properties

ph2.8 - 3.0
odourMild
colourPale yellow
viscosityConsult product label
appearanceClear to pale yellow liquid
solubilityCompletely soluble in water
flash pointNon-flammable
boiling pointConsult product label
specific gravity1.04 - 1.08
4

Performance Data & Dosage

contact time30 minutes to 2 hours depending on scale type
compatibilityReverse osmosis membranes, Stainless steel, PVC, Polypropylene, Glass-lined equipment
dilution ratioDilute with water before use, typically 1:5 to 1:10
incompatibilityAlkalis, Strong oxidizers, Aluminum equipment
recommended dosageTypically 0.5 - 2.0% v/v depending on scale severity and system size
treatment temperatureAmbient to 50°C
5

Applications & Industries

Applications

  • Water scale removal
  • Reverse osmosis pretreatment
  • Industrial water system maintenance
  • Membrane scale prevention

Industries Served

Water treatmentManufacturingMiningHospitalityFood & beverage
6

Health & Safety (GHS)

05Corrosive

Signal Word: Danger

Hazard Class: Skin corrosion/irritation Category 1B, Serious eye damage/eye irritation Category 1

Hazard Statements:

  • H314: Causes severe skin burns and eye damage

PPE Required:

Chemical resistant gloves Safety goggles Protective clothing Face shield (if splashing risk)
first aid skin

Immediately flush skin with plenty of water for at least 15 minutes while removing contaminated clothing. Seek medical attention if irritation persists.

first aid eyes

Rinse cautiously with water for several minutes. Remove contact lenses if present and easy to do. Continue rinsing and seek immediate medical attention.

first aid ingestion

Rinse mouth. Do NOT induce vomiting. Seek immediate medical advice.

7

Storage & Handling

disposalDispose of in accordance with local, regional and national regulations. Do not release into the environment.
shelf life12 months from date of manufacture when stored properly
container materialHigh-density polyethylene (HDPE) or compatible corrosion-resistant drums
storage conditionsKeep container tightly closed in a cool, dry, well-ventilated area away from incompatible substances and heat sources
storage temperatureStore below 30°C
8

Packaging & Transport

5L10L20L25L200L drums
un number3264
packing groupIII
transport class8 (Corrosive substances)
9

Standards & Compliance

KEBS Certified ProductISO 9001:2015 Quality Management Certified
StandardScope
KEBS KS EAS 293:2012Specification for water treatment chemicals
ISO 9001:2015Quality management systems
10

Frequently Asked Questions

Is bulk discounting available for Descaling Agent?

Yes, tiered pricing is available for orders over 500kg. Contact sales for custom quotes.

What is the minimum order quantity for this chemical?

The standard minimum order quantity is 25kg for most chemicals including Descaling Agent.

Is this descaling agent safe for reverse osmosis membranes?

Yes, it is specially formulated for compatibility with reverse osmosis membranes.

How should I store the Descaling Agent?

Store in a cool, dry, and well-ventilated area away from heat sources.

Does Zenco Systems Ltd supply throughout East Africa?

Yes, we supply Kenya, Uganda, Tanzania, Rwanda, Burundi, South Sudan, Ethiopia, Somalia, and the Democratic Republic of the Congo.

Disclaimer — This technical data sheet is provided for informational purposes only. Always refer to the product label and Safety Data Sheet (SDS) before use. Zenco Chemicals Ltd reserves the right to modify specifications without prior notice. Last revised: 02 July 2026.
Zenco Chemicals Ltd — https://zencochemicals.comTDS-DESCALING-AGENT-IN-KENYA · v1.0 · 02 July 2026

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Explore our range of water treatment chemicals, scale removers, and industrial cleaning solutions designed to optimize your system's performance and longevity. Visit Zenco Chemicals for expert support and reliable supply across East Africa.

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