
Technical Data Sheet · Version 1.0 · Issued 02 July 2026
Technical Data Sheet
Descaling Agent
Product Description
Chemical Composition
| Component | CAS Number | % w/w |
|---|---|---|
| Phosphoric Acid | 7664-38-2 | 15-25% |
| Citric Acid | 77-92-9 | 10-20% |
| Chelating agents (e.g., EDTA) | 60-00-4 | 5-10% |
| Water | 7732-18-5 | balance |
Physical & Chemical Properties
| ph | 2.8 - 3.0 |
| odour | Mild |
| colour | Pale yellow |
| viscosity | Consult product label |
| appearance | Clear to pale yellow liquid |
| solubility | Completely soluble in water |
| flash point | Non-flammable |
| boiling point | Consult product label |
| specific gravity | 1.04 - 1.08 |
Performance Data & Dosage
| contact time | 30 minutes to 2 hours depending on scale type |
| compatibility | Reverse osmosis membranes, Stainless steel, PVC, Polypropylene, Glass-lined equipment |
| dilution ratio | Dilute with water before use, typically 1:5 to 1:10 |
| incompatibility | Alkalis, Strong oxidizers, Aluminum equipment |
| recommended dosage | Typically 0.5 - 2.0% v/v depending on scale severity and system size |
| treatment temperature | Ambient to 50°C |
Applications & Industries
Applications
- Water scale removal
- Reverse osmosis pretreatment
- Industrial water system maintenance
- Membrane scale prevention
Industries Served
Health & Safety (GHS)
Signal Word: Danger
Hazard Class: Skin corrosion/irritation Category 1B, Serious eye damage/eye irritation Category 1
Hazard Statements:
- H314: Causes severe skin burns and eye damage
PPE Required:
first aid skin
Immediately flush skin with plenty of water for at least 15 minutes while removing contaminated clothing. Seek medical attention if irritation persists.
first aid eyes
Rinse cautiously with water for several minutes. Remove contact lenses if present and easy to do. Continue rinsing and seek immediate medical attention.
first aid ingestion
Rinse mouth. Do NOT induce vomiting. Seek immediate medical advice.
Storage & Handling
| disposal | Dispose of in accordance with local, regional and national regulations. Do not release into the environment. |
| shelf life | 12 months from date of manufacture when stored properly |
| container material | High-density polyethylene (HDPE) or compatible corrosion-resistant drums |
| storage conditions | Keep container tightly closed in a cool, dry, well-ventilated area away from incompatible substances and heat sources |
| storage temperature | Store below 30°C |
Packaging & Transport
| un number | 3264 |
| packing group | III |
| transport class | 8 (Corrosive substances) |
Standards & Compliance
| Standard | Scope |
|---|---|
| KEBS KS EAS 293:2012 | Specification for water treatment chemicals |
| ISO 9001:2015 | Quality management systems |
Frequently Asked Questions
Is bulk discounting available for Descaling Agent?
Yes, tiered pricing is available for orders over 500kg. Contact sales for custom quotes.
What is the minimum order quantity for this chemical?
The standard minimum order quantity is 25kg for most chemicals including Descaling Agent.
Is this descaling agent safe for reverse osmosis membranes?
Yes, it is specially formulated for compatibility with reverse osmosis membranes.
How should I store the Descaling Agent?
Store in a cool, dry, and well-ventilated area away from heat sources.
Does Zenco Systems Ltd supply throughout East Africa?
Yes, we supply Kenya, Uganda, Tanzania, Rwanda, Burundi, South Sudan, Ethiopia, Somalia, and the Democratic Republic of the Congo.
Want a downloadable copy of this datasheet?
Contact our technical team and we will send you the full official PDF directly to your inbox.
Related Products
Explore our range of water treatment chemicals, scale removers, and industrial cleaning solutions designed to optimize your system's performance and longevity. Visit Zenco Chemicals for expert support and reliable supply across East Africa.


